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A hotel guest greeted by a concierge avatar inside a glowing display unit in a luxury lobby.
Hospitality

A welcome guests remember - in any language.

Zigg.ai puts a warm, multilingual conversational host in your lobby, lounge or venue: answering questions, guiding guests and elevating the arrival, around the clock.


The hospitality challenge

A welcome that scales without losing warmth.

Guests arrive from everywhere, at every hour, expecting service that feels personal, immediate and effortless. Front desks are busy; languages vary; first impressions are everything.


What it delivers

What a Zigg.ai host delivers.

A memorable arrival.

A photoreal, conversational host that greets and orients every guest.

Multilingual by default.

5+ languages at launch, scalable to 50+, with native voices.

Always available.

Answers common questions day and night, easing pressure on staff.

On-brand personality.

A character that embodies your property's tone and story.

Wayfinding & recommendations.

Directions, amenities, local tips - in conversation.


Where it fits

From lobbies to wellness reception.

Hotel and resort lobbies
Concierge and guest-relations desks
Spa and wellness reception
Event and conference venues
Visitor and experience centres

Why hospitality teams choose Zigg.ai

Consistency at scale.
The same warm welcome for every guest, every shift.
Frees your team.
For the high-touch moments that need a human.
Usage-aware costs.
Proximity-triggered sessions, so you're not billed for an empty lobby.
Fully delivered.
Installed, supported and maintained by GroundCtrl.
Memorable arrivals

Make every arrival feel personal.